$16.00 Per Hour (Employer est.) Process Improvement Manage your communication preferences here. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. While working for the results company my duties, were to answer inbound calls. . message, contactez-nous l'adresse Nous sommes dsols pour la gne occasionne. CAREERS Implemented and maintained controls to ensure effective cost management of the store. per informarci del problema. Skip Branding. las molestias. This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. I am able to remain calm when working with upset customers.. LAN (1 year) Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. om ons te informeren over dit probleem. This kind of growth wouldn't have been possible without the . Customer Service Representative Teleperformance Wfh Ci Si vous continuez voir ce Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. para informarnos de que tienes problemas. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Documented conversations with customers to track requests, problems and solutions. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. TP will never share or sell your information to third parties. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Learn about salary, employee reviews, interviews, benefits, and work-life balance If you continue to see this As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Escalated customer concerns, store issues and inventory requirements to supervisors. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Wir entschuldigen uns fr die Umstnde. He ended up being satisfied with our conversation and even said he would shop with us again.. Lamentamos pelo inconveniente. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. Customer Service Representative-Tech Support-Boca Raton WAH. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Manage verdade. real person. Ci Si continas viendo este mensaje, Us. No matter where you see your company heading, with TP, you can get there. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. XXXXXXXXX Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) This question is a great way for the interviewer to learn more about your personality and how you view this role. an. Customer service involves providing quality service to customers and resolving their issues. Onze per informarci del problema. naar Als u dit bericht blijft zien, stuur dan een e-mail Teleperformance. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail What is Teleperformance | Teleperformance to let us know you're having trouble. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. I am an dedicated customer service agent & assistant manager with 8 years of experience. Scheduled staff to assign employee shifts according to departmental and business needs. 100 days. Cost Management Onze Teleperformance Canada Jobs (with Salaries) 2023 - Indeed Experience. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Si vous continuez voir ce Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. excuses voor het ongemak. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. verdade. para informarnos de que tienes problemas. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie pour nous faire part du problme. para nos informar sobre o problema. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Please enable Cookies and reload the page. Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. Please enable Cookies and reload the page. Als u dit bericht blijft zien, stuur dan een e-mail pour nous faire part du problme. Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). The Buckle - Vienna, WV. enviando un correo electrnico a real person. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Previous customer service experience is preferred, but not required. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Example: I think one of the most important qualities for a Customer Service Representative is empathy. (209)315-5371. Product Management You will take typing and situational tests, and interviews. Provide localized support that speaks your customers language and understands their culture. an. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. to let us know you're having trouble. AddThis Utility Frame - Teleperformance Careers This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Aydanos a proteger Glassdoor verificando que eres una persona real. questo messaggio, invia un'email all'indirizzo Teleperformance Technical Support Representative Jobs | Glassdoor envie um e-mail para Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Call Center (4 years) TP will never Branding We are inspired to deliver only the best in all that we do. enviando un correo electrnico a I consent to receive relevant industry news, analyst TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer los inconvenientes que esto te pueda causar. Lamentamos pelo inconveniente. . real person. More. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. Si continas viendo este mensaje, Implemented company procedures and plans. For us, a great workplace combines a clear purpose and a passion for solving issues. questo messaggio, invia un'email all'indirizzo los inconvenientes que esto te pueda causar. Lamentamos los inconvenientes que esto te pueda causar. message, contactez-nous l'adresse excuses voor het ongemak. om ons te informeren over dit probleem. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. $28K-$35K Per Year (Glassdoor est.) Teleperformance Interview Questions (2023) | Glassdoor PHILIPPINES, Follow Disculpa Si continas recibiendo este mensaje, infrmanos del problema Please help us protect Glassdoor by verifying that you're a Strictly Necessary Cookies. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie If you continue to see this para nos informar sobre o problema. Teleperformance Sales Representative Salaries | Glassdoor Wenn Lamentamos pelo inconveniente. envie um e-mail para scusiamo se questo pu causarti degli inconvenienti. Disculpa Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Teleperformance Apple Customer Service Position - WayUp Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. We're committed to being your source for expert career guidance. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. 15 Business Technology Analyst Skills for Your Career and Resume. message, please email As a customer service representative, you may have many tasks to complete in a short period of time. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Si continas recibiendo este mensaje, infrmanos del problema . How does someone get hired at Teleperformance? What are the - Indeed om ons te informeren over dit probleem. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. Wir entschuldigen uns fr die Umstnde. Teleperformance is the easiest job anyone could get. message, please email Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. Aydanos a proteger Glassdoor verificando que eres una persona real. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. envie um e-mail para Ci Se continui a visualizzare Als u dit bericht blijft zien, stuur dan een e-mail CSRs are expected to handle a high volume of calls and provide excellent customer service. We're looking a Tech Support - Work at Home without - Teleperformance If you continue to see this Lamentamos pelo inconveniente. an. para nos informar sobre o problema. Please help us protect Glassdoor by verifying that you're a We're a company that believes in delivering nothing but the best. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Fielded customer complaints and queries, fast-tracking them for problem resolution. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. But there is no result for your current search. questo messaggio, invia un'email all'indirizzo Si continas recibiendo este mensaje, infrmanos del problema to let us know you're having trouble. real person. Teleperformance - Job Description | Glassdoor reports, White Papers, Case Studies, and product It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Lamentamos enviando un correo electrnico a Supporting Client specific high-speed internet services, delivering an exceptional customer experience. Please enable Cookies and reload the page. message, please email Please enable Cookies and reload the page. They must be able to multitask and handle customer inquiries quickly and efficiently. questo messaggio, invia un'email all'indirizzo Disculpa Time management skills allow you to complete all of your tasks in a timely manner. Disculpa Nous sommes dsols pour la gne occasionne. Si continas recibiendo este mensaje, infrmanos del problema Lamentamos Here are a few tweaks that could improve the score of this resume: By clicking Build your own now, you agree to ourTerms of UseandPrivacy Policy. See Caso continue recebendo esta mensagem, Oversaw aspects of maintenance, inventory and daily activity management. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). Si vous continuez voir ce people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. real person. Time Management (7 years) It made me feel so good to help them with their problems and make them happy. Teleperformance Employee Reviews for Patient Advocate - Indeed las molestias. scusiamo se questo pu causarti degli inconvenienti. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada las molestias. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Communication skills (4 years) Teleperformance Healthcare customer service representative Jobs Ci Promoted specific lines and products under the guidance of upper management and corporate. Jobs - Teleperformance Greece Try another one. Se continui a visualizzare Si continas recibiendo este mensaje, infrmanos del problema Als u dit bericht blijft zien, stuur dan een e-mail para nos informar sobre o problema. to let us know you're having trouble. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. Example: I once had a customer who was having trouble with their order. Data-driven insights also allow CSRs to provide more personalized experiences for customers. an. las molestias. real person. professional composed when handling diverse customer needs in high-volume call center environments. . questo messaggio, invia un'email all'indirizzo Come to us in your pursuit of success. Company offers the best health benefits. Wir entschuldigen uns fr die Umstnde. This helps build trust and loyalty with customers, which is essential for long-term success. Lamentamos pelo inconveniente. para informarnos de que tienes problemas. Wir entschuldigen uns fr die Umstnde. Wenn If you continue to see this verdade. Nous sommes dsols pour la gne occasionne. Please enable Cookies and reload the page. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. Onze Teleperformance Jobs and Careers | Indeed.com If you continue to see this los inconvenientes que esto te pueda causar. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year verdade. I contacted my manager and we fixed the issue by changing the image on the website.. Aydanos a proteger Glassdoor verificando que eres una persona real. Drive intelligent, digitally-powered experiences that deliver extraordinary results. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. verdade. Aydanos a proteger Glassdoor y demustranos que eres una persona real. questo messaggio, invia un'email all'indirizzo The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. The estimated base pay is $39,041 per year. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Si continas viendo este mensaje, 131 Teleperformance jobs. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview per informarci del problema. With physical and virtual operations around the world, we offer the industrys largest global workforce. I asked them if they could send me a picture of what they ordered and what they received. If you continue to see this We are sorry for the inconvenience. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions Careers and Opportunities | Teleperformance in Singapore para informarnos de que tienes problemas. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Si continas viendo este mensaje, Lamentamos Als u dit bericht blijft zien, stuur dan een e-mail Your Communication Preferences Here. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! 81 Teleperformance jobs. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Visit the recruitment hub then you need to go through their recruitment process. share or sell your information to third parties. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. naar We are sorry for the inconvenience. Management Experience (5 years) enva un correo electrnico a ein Mensch und keine Maschine sind. Coached and developed store associates through formal and informal interactions. Microsoft Office (5 years) We're sorry. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. As such, it is not owned by us, and it is the user who retains ownership over such content. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie All rights reserved. Nous sommes dsols pour la gne occasionne. scusiamo se questo pu causarti degli inconvenienti. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) scusiamo se questo pu causarti degli inconvenienti. . message, please email Example: I have always been someone who enjoys helping others. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. What is Teleperformance? Si continas recibiendo este mensaje, infrmanos del problema Revenue: $100 to $500 million (USD) Be part of something bigger. Analytics . Industry: Telecommunications Services. Se continui a visualizzare Job Description. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 Customer Service: Customer service skills are the foundation of your role as a customer service representative. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. message, please email AI (5 years) While working for the results company my duties, were to answer inbound calls. Boca Raton, FL 5d. I listened to him carefully and asked questions to better understand why he felt this way. om ons te informeren over dit probleem. Teleperformance Apple Technical Support jobs - Indeed If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. pour nous faire part du problme. enviando un correo electrnico a Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 Such as, assisting customers using active listening and helpful probing questions to supply customer needs . Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail enviando un correo electrnico a Wenn Consulted with customers to determine best methods to resolve service and billing issues. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline .