Argos may change, suspend or discontinue the website at any time, including the availability of any feature, database or content. previous next 8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. If you return your item(s) back to an Argos store, we can trigger a refund immediately. Find out see about Argos and its products here. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. Argos Support | Find support, manuals, user guides and videos for Argos Its important to note that the exact date of the Christmas return policy varies from year to year. and our 11.2 The Nectar scheme is not available at Irish Argos stores or at Argos.ie. The good news is, you can return an item to Argos after the packaging has been opened, but youll still need to have the original packaging to hand, any tags will need to be on the item and it will need to be in a resaleable condition. You can pay any remaining balance online with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. 11.11 To collect Nectar points on Argos Monthly Care, you must add your Nectar card when you buy your policy. Yes. 7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights. If you have all the requirements above, you have the option to exchange or return an item. Please note, the Argos Collection Code, cannot be used to pay for FastTrack orders. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. For more information about our extended returns policy, please click here. It is also possible to provide your credit card used, bank statement, or email address used to make the order. 9.16 Gift Cards or eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. Disgusting service. But its not what the law says they have to do. Each item must have its original packaging and tags as well as be in a resalable condition. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the Argos.co.uk website to verify the balance. Minimum spent to collect Nectar points is 1.Nectar points issued within 30 days.We reserve the right to alter or terminate the Argos Nectar offer at any time and/or to reclaim Nectar points where they are; issued in error, orders are cancelled, or goods returned. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. Other exclusions apply. This offer does not include Argos eBay stores. Argos is one of the UK's largest retailers, and offers a 30 day returns policy on most items. If you paid with a credit card, your refunds may take up to seven days to process and appear in your account. If youre thinking of returning an item to Argos, but youve already opened the packaging, you might be frantically searching Argos return opened item, looking for an answer. This also applies to online orders you can simply take the item into any store, along with proof of purchase, to receive a refund or make an exchange. We'll refund the Nectar portion of your payment as an Argos Gift Card (which is only redeemable at Argos). This is because faulty goods are covered by the Consumer Rights Act, which states that goods must be fit for purpose and as described. If it was in the 30 days there would be no problem as Argos offer full refund. 4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. I have opened and used the TV for 1 day, and Argos doesn`t want to accept the return! I brought a mirror on Saturday 651893514 collected on Sunday from Sainsburys Chertsey store when opened it was damaged returned it to Staines store on Monday ordered new one collected Tuesday and is damaged , I cant return until Friday because of work commitment, I wanted the store to be aware that I will be returning it again and I would like a refund. Not a hope.. anything electronic will not be eligible for return. and our For the first 6 months, Argos have to prove that the fitbit is NOT faulty. It may take up to 5 working days to appear in your account (depending on your bank). If it is a small item, you can also return it to a store at a convenient time for you and we can refund you immediately. (Argos.co.uk is not responsible for the content of external websites.) The Argos Christmas return policy allows you to return the items in January instead of 30 days from the date of purchase. Use up and down arrows to review and enter to select. Bringing back a used item to Argos : r/AskUK - Reddit If you bought instore they're under no obligation to accept a return just because you don't want it anymore. https://www.argos.co.uk/help/returns-and-refunds/. 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. Returns & Refunds | Tu clothing - Sainsbury's See 11.24 below for information about refunds. I got offered to send the laptop away to HP for repairs and if it came back faulty they would refund it for me, but I couldnt give it away unless I got a replacement right away due to the amount of work I do on my laptop daily. Nectar rewards are also subject to Argos' own Terms and Conditions. In its original packaging (with the tags) You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. By 'original price' we mean the original price displayed online on argos.co.uk or in the most recent, printed version of the full Argos catalogue (where the product was featured). Yes. What should I do if I need more information about the product that I ordered through Argos? Your receipt is the easiest form, but Argos will accept other forms of proof. If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. The means of doing so are the same as above:. Large items are items that require two or more people to handle the delivery. PayPal refunds take longer, with a timeframe of up to 30 days. All Rights Reserved. Over 30 days . If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. We may be able to solve your issue, have your item repaired or send a spare part. No! Argos will accept the return of most items in stores. In order for your return to be accepted, the item must meet Argos stipulations. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. In Wales - from Monday 12 April, item(s) can be returned to any Argos store, in-line with our returns policy.. We'll happily return or exchange the item. In line with our returns policy, please ensure items are unused and in their original packaging with tags still attached alongside your proof of purchase, such as your store receipt, delivery note or . I thought ok the laptops cheap so this is expected, but it got so much worse in literally no time that I could barely even use it at times, so I updated EVERYTHING I could to try to speed it up with no success. . You can return your items to an Argos store, collection point, post, or arrange a return via chat. The refund will be issued to the original payment method within several business days. All companies listed above are subsidiaries of J Sainsbury plc (185647). You must submit your original sales receipt and submit any free items that came with your purchase. 11.24.2 If you order online and dont collect your item within 7 days, your order will be cancelled, and you'll be refunded back to your original payment method(s). Once youve used your Nectar points to pay, it is not possible to convert them back into Nectar points. Unless theyre faulty, some items like food and certain jewellery can't be exchanged or refunded. 1. 11.26 Argos reserves the right to withdraw or amend the Nectar redemption process at any time and without notice. If you return your item(s) back to an Argos store, we can trigger a refund immediately. 11.18.3 Any remaining balance will need to be paid in full. Large items will not be accepted for in-store returns. Otherwise, well have to take it off the refund amount, sorry For example, if you bought 2 items costing 5 each on a buy 2 for 8 offer and return only one, well charge you 5 for the one you kept and refund you 3. In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line . Drop off your Argos return at a ParcelShop. So where possible, always pay. In addition, you will find other useful information within Customer services. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws. Have you purchased an item from Argos and opened it, only to find it isnt what you wanted? Reddit and its partners use cookies and similar technologies to provide you with a better experience. To learn about the Argos regular and Christmas return policies, read on. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the website. As this laptop was bought just four days ago then it is covered by that policy. You can return your item to a Sainsbury's collection point, an Argos store within a Sainsbury's supermarket or an Argos store. 9.14 GBP Gift Cards or eGift Cards cannot be redeemed in ROI. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. Where goods are delivered directly by our suppliers delivery restrictions may apply to Northern Ireland and Scottish Highlands. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. If you return your item (s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we . You can only whinge if it makes us chuckle. It also applies to returns and exchanges. Our website indicates which items are non-refundable. However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. Editor, Marcus Herbert. Can I return an item if I have opened it to Argos? All return items must also have the original tags and be unused with all parts attached. The Habitat.co.uk eGift Card cannot currently be used in Habitat stores, or for Habitat branded product or any other product within Sainsburys stores or online at Sainsburys.co.uk. a) to access information which you have no legitimate reason for accessing; I live in the United States and love to shop in retail and online. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. Argos faulty goods after 30 days? Digital Spy If it was an online order, you will be able to return your item for free via post. If you wish to obtain specific details of your previous orders please Contact Us. Argos Return Policy Does Argos Give Full Refunds? 3.2 Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. We will provide you the option of reconfirming your order at the correct price or cancelling it. 7637133. 11.20 Your Nectar balance will be updated immediately. The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. 12.1 Habitat.co.uk eGift Cards are not currently available to purchase in Habitat or Argos stores or online at argos.co.uk or habitat.co.uk. 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). All refunds must be handled as a return with qualifying items, original sales receipts, and within the proper time frame. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. 9.6 Gift Cards cannot be used for purchases made over the phone. In most cases, issues with an item can be resolved from the comfort of your home. Currys returns policy: Faulty products You can return a faulty product for an exchange or refund within 30 days of purchase or delivery. This will not affect your statutory rights. Its the worst vacuum ever, nearly 200 quid and I wont ever use it, the head constantly clogs and it refuses to hoover 3 out of my 5 mats in the house as the red light comes on. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. Orders are subject to availability and at the discretion of the store. All I was doing was trying to establish if it was under 30 days and if so, the op could have made use of Argos's returns policy. Look up your consumer rights. Argos chat said they can't refund because of health and safety That might be a reasonable stance for them to take if you were just changing your mind, but if you're returning because faulty / not as described / not of satisfactory quality, then the fact you've opened and used it shouldn't be an issue. 12.7 If you do not spend the entire balance of an eGift Card in-store or online, the remaining balance will be available on the same eGift Card after each transaction. Save my name, email, and website in this browser for the next time I comment. This is not true. All items must be sealed properly and have the original tags. Argos Refusing Refund/Replacement MoneySavingExpert Forum 9.10 If you do not spend the entire balance of a plastic Gift Card or eGift Cards in-store, the remaining balance will be available on the same Card/eGift Card after each transaction. Well, weve got you covered. This means that you can return your purchase to Argos within 30 days of receiving it, as long as its unused and in the same condition as when you bought it. We should be able to sort everything out if you have: No you don't, here's a handy guide on how you can return your item: Just click here for more helpful information on returns. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. The following terms and conditions apply to any Habitat.co.uk eGift Cards issued via an authorised retailer, loyalty, reward or benefits programme. Argos has an extended return policy for holiday shopping. Terms & Conditions | Go Argos Can I pay online using my Argos Business Account card. If you had the item delivered to your home, we can arrange a collection for you. Can you return an online purchase to the store? How you purchased the item will largely determine which return methods are available. How do I know my online order has actually gone through. Please could you assist me on this matter.We still have the box . 5.1 We offer a 30-day money back guarantee, please refer to Returns and refunds. Your Nectar points can be spent in 500 points/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. All goods must be signed for by an adult aged 18 years or over on delivery. This is such bullshit. 12.14 If any product purchased with a Habitat.co.uk eGift Card is subsequently exchanged for product of a lower price or a refund, any money owing will be added to a new Argos Gift Card or eGift Card. 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. If you paid by cash or gift card you'll be refunded in store using the original payment method. To collect Nectar points at Argos.co.uk link your accounts, see www.argos.co.uk/nectar. Items such as food, body jewelry, and underwear wont be accepted as a return unless they were damaged on arrival. Touch device users, explore by touch or with swipe gestures. Any had issues returning anything to Argos recently? If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. c) If we reasonably believe you have misused our website, we may suspend or cancel your access to it and/or cancel any orders you have placed; 1.6 Access to our website may temporarily be restricted for repairs, standard maintenance or the introduction of new services. Here is how you should return your item based on the purchase: Yes. A full refund will be given where you have already paid for the goods. If you had the item delivered to your home, we can arrange a collection for you. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Argos will provide a full refund for all qualifying returns. This doesnt apply to laptops apparently. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! Collecting Nectar Points Short terms Any waiver to be effective must be in writing and signed by an authorised representative of Argos. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. 1.7 We may change the website in any way or delete features at any time and for any reason. Argos Limited 2023. For more information, please see our Points will be awarded within 30 days of your first Direct Debit payment. Can I return my item if there's something wrong with it? - Argos We track and monitor this analysis to ensure our prices remain as competitive as possible. If the item in question is faulty, you wont need the original packaging or any tags youll just need to have your proof of purchase. 11.16 We reserve the right to withdraw Nectar points where not issued in accordance with these terms and conditions, or in error and/or where we suspect fraud. This means that youll generally receive your refund within two weeks of making your return. 9.3 Gift Cards or eGift Cards issued via any loyalty, reward or benefits programme would also adhere to the same below details terms and conditions. Required fields are marked *. You must show valid proof of purchase to receive a return and process a refund. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsburys supermarket, including orders which were home delivered (unless it's a large item). We use a third party to compare prices of branded products against competitors on a daily basis. 11.19 You can spend from 500 points (2.50). Well, weve got you covered. Argos requires all returns to be taken with . Habitat returns guide | Habitat 12.10 GBP Habitat.co.uk eGift Cards cannot be redeemed in ROI. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Save my name, email, and website in this browser for the next time I comment. Scan this QR code to download the app now. 9.13 Gift Cards or eGift Cards cannot be used for the purchase of other gift cards or vouchers. It is not directed at children. Use up and down arrows to review and enter to select. I am having to deal with this now! Other items must be in their original packaging with the original tags and be unused and undamaged to qualify for a return. 2 weeks in I got my first BSOD, and keep in mind this is a fresh new laptop straight out the box. If we are unable to contact you we will treat the order as cancelled. The Consumer Rights Act states that goods must be fit for purpose and as described, so if your product doesnt meet these criteria then you are within your rights to make a return. Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. The classifications are 12, 15, and 18. You can use a kiosk receipt, confirmation email, e-receipt, or your order number. If you don't have a printer at home, you can print your label at a ParcelShop with a Print In Parcelshop device. Argos, however, declares that Allum's warranty was a special 12-month guarantee issued by the store, rather than the manufacturer, to extend customers' statutory rights. It may take up to 5 working days to appear in your account (depending on your bank). Returning an opened laptop to Argos? : r/AskUK - Reddit Returning faulty TV to Argos - refund MoneySavingExpert Forum For stress-free returns, you have up to 30 days to return an item. **5. All items must be unused and in the same condition as when they were bought. 6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. argos.co.uk Returns Help Welcome to Argos Product Support Find support for your product Other ways to get help Popular searched products VAX BLADE PRO 32V CORDLESS STICK HITACHI 50INCH SMART 4K UHD TV WITH HDR Bush VCS35B15KD Bagless Cylinder Vacuum Cleaner PlayStation 5 Console Nintendo Switch Console - Neon with improved battery Argos returns policy: Everything i . Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About). I returned it to Argos and asked for a refund (there were no more in stock at that branch and it had become 20 cheaper since I bought it). 12.15 Argos Ltd reserve the right to decline or withdraw Habitat.co.uk eGift Cards, and the right to amend these terms and conditions of Habitat.co.uk eGift Cards at any time and to take appropriate action, including the cancellation of the eGift Card, if, in its discretion, it deems such action necessary. If your item is faulty, we will refund your delivery charge. To find your nearest store, please visit our store locator here 11.3 To collect Nectar points on online orders at Argos.co.uk youll need to link your Argos and Nectar accounts to find out how, please visit www.argos.co.uk/nectar Argos offers extended returns during the holiday season. 11.21 Nectar points can be only be used by the Nectar card holder. All Rights Reserved. January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. 11.18.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products online at Argos, in 500 points/2.50 increments. Argos Limited 2023. Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. Its obvious it hasnt been used. They contacted Argos, explained that they wanted to return the TV because it was not producing the picture quality expected, and thankfully, despite having being used for 4 months, were able to return it, and obtain a full cash refund! Argos is one of the UKs largest retailers, and offers a 30 day returns policy on most items. Do you know if Argos sells Amazon gift cards? Sorry, this post was deleted by the person who originally posted it. Can I add something to an existing order? It was basically meant to be a temporary laptop I would use until my main one came back from repairs and then I would sell this one, however not even 1 week in the laptop started lagging so bad it was causing problems. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. skip to master content Can I return an item to Argos after 30 days? Argos - Sainsbury's - Argos returns policy: Everything you need to know Company No. I can not. 12.8 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. . If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the website to verify the balance. Required fields are marked *. Easiest option is (assuming. PayPal refunds can take up to 30 days. Argos Limited 2023.