We also reached out to the customer to provide this information. They told me they would not charge me, but did. All other terms and conditions of your Lease remain in effect. Your feedback will help us get better at serving our customers. However, I have a lawyer on retainer and all my receipts sitting on ready. Check out our Youtube channel or visit us at flexshopper.com. Above all else, their customer service department is, for lack of a better word, incompetent. The spending limit is the total Cash Price of the goods you can lease before tax and shipping. If i dont return items to flexshopper can i go to jail - Avvo Their interest rate is around 220%! You can end your lease agreement early by choosing an Early Purchase Option. WebCustomer submits a Lease Request in-store via the FlexWallet app, or heads to checkout I keep getting the run arounds about getting my refund. Support was fantastic. 2022 FlexShopper LLC. At one point your payment system starting deducting payments out of the blue and ***** was immediately on top of the issue and roped *** into the communication. Fraudulent company! Lease agreement with clear payment terms. Letting customer service know of your financial developments is an excellent way to keep your account in good standing. I have been shopping her for awhile. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. You can lease-to-own one or multiple items with your available spending limit, Most of the products are new with a wide selection of the latest electronics, You dont need to go to a local lease-to-own store shop from the comfort of your home, If you need a product we dont have, with, PC Laptops, MacBooks, ChromeBooks & 2-in-1s, Apple Desktops, All-In-Ones & Desktop Towers, Printers & Scanners, Networking & Wireless and Hard Drives & Storage, Accessories such as Keyboards, Mice, Webcams, Headsets and Speakers, LED & LCD, 4K Ultra HD, OLED & QLED and Smart TVs, Home Theater Systems, Sound Bars and Receivers, Projectors & Projector Screens, TV Stands and Home Theater Seating, TV Accessories such as Antennas, Remote Controls and Karaoke Systems, Consoles, Games and Controllers for Xbox, PlayStation and Nintendo, Gaming Chairs, Headsets and PC Gaming Accessories, Retro Gaming Consoles and the latest in Kids Technology, French Door, Compact, Top & Bottom Freezer Refrigerators, Washing Machines, Dryers and Washer/Dryer Combos, Ovens, Ranges, Cooktops, Microwaves and Dishwashers, Small Appliances including Coffee Makers, Slow Cookers, Fryers, Blenders and Toaster Ovens, Upright, Handheld and Robotic Vacuums and Carpet Steamers, Air Conditioners, Air Purifiers, Humidifiers & Dehumidifiers, Fans and Heaters, Living Room: Sofas, Sectionals, Coffee & End Tables, Recliners and Chaise Lounges, Bedroom: Mattresses, Beds, Dressers, Nightstands, Vanities and Armoires, Kitchen & Dining: Tables, Chairs, Dining Sets, Bars and Buffets, Patio: Outdoor Dining Sets, Sofas, Bistro Sets, Patio Bars and Fire Pit Sets, Baby & Kids: Cribs, Changing Tables, Rocking Chairs, Kids Bedroom Sets and Desks. Website says they will attempt to charge my "primary" payment method when a payment is due. Some of the most popular categories are highlighted below. So they took 34 dollars a week out of my account which is fine and I just called today to pay off the remainder when I asked the gentleman for my balance he told me i still owed 550 on the tires its been about 30 something weeks from December to now which its the last days of August so 30 something weeks $34 a week and I still owe 550 on 700 dollar tires this is a scam and its crazy the reviews they have im not sure if I'm the only person to have horrible experience with them but anyways the tires are mine and I won't use them again. This company is a joke between there computer systems not working properly poor customer service and there own employees are miserable because they are mistreated by the higher up. Lease to Own the Brands you Love! She was not happy with the settlement amount and made that very clear on the phone. I had an issue with my spending limit, Cynthia explained the issue helped me resolve it and got my limit reinstated. All rights reserved. I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. WebThe Cash Price may be higher than the cash price you would pay if you were to purchase Smile. I will never work with this company again! Their customer service team is excellent and always willing to help with any issue you may have. They Debit your account multiple time each week and then when you pay it off they continue to debit your account after you pay it off. I ended up sending them back because they were the wrong size. Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. Flexshopper only collects payments that are due under a Lease Agreement signed by our customers, and we have no knowledge or ability to ascertain the max out limit for a customers card. SCUM OF THE EARTH! I dont have the funds! This is "bait and switch". Like I told *** I would never wish this process on my worst enemy because it has been a living nightmare. FlexShopper has a rating of 3.48 stars from 724 reviews, indicating that most customers are generally satisfied with their purchases. I believe the ad said the same thing I saw on their site; "90 days same as cash price", with a PS5 on it. I am not the only person that has experienced this issue please recall my account and you all can have my card number; and place me on a payment plan. Fill out our contact form and a dedicated retail partner specialist will get in touch to see how FlexShopper can benefit you. Echo Dot) and all items were sent and delivered to the address on file. 2 You will be given a credit for one weekly payment. FlexShopper also expects users to have valid SSN, as it doesnt focus much on your If I could give this company a -100 rating I would. My card number was collected and I was told that $35 dollar payments would be arranged but nothing was deducted from my account. Mention this review and we will be sure to get your concerns resolved right away. From innovative technology and performance to great design, FlexShopper has everything you need to upgrade appliances and floor care. Their services saved my Christmas for my family. No charge for 90-day payoffs. They fill out the simple application to receive an instant decision and spending limit. Their rep did not do her job. So far I am pleased with the way they have treated me with a couple issues I had. 2022 FlexShopper, LLC. Payment Method I will never ever support flex shopper again! As a result, we have cancelled the membership and issued a full refund for those charges which can take **** business days. Web.archive.org There you can see that flexshopper had the same promotion of 90 days SAC option but NO STATES excluded yet. You can also request them to take detailed photos of your purchases to Or, search for the exact item youre looking for. Or kindly contact FlexShopper when you are available to discuss your concerns at (855) 353-9289. The consumer has no further obligations with FlexShopper. Hello Lynn, we appreciate your business and sorry to hear about the issue you're having. This can be done by calling (855) 353-9289 option 1 for Billing. Additional parts, extensive labor and installation charges are extra. For customers who are shopping for new furniture, electronics, home appliances and more, but don't have the cash for a large up-front payment or the credit to finance, lease-to-own can be an option to get them what they need with easy weekly payments and own in one year or less. FlexWallet lets you lease to own qualifying merchandise, including electronics, appliances and furniture, from any major retail store with your smartphone. Guarantee you am not the only one. 158 complaints closed in the last 12 months. I place my order all happy. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. The item was returned 7 months ago!!! They should be audited by the IRS! This credit will be applied to the second weekly payment due, provided your first payment clears. Please provide the email address and phone number associated with your lease agreement in a private direct message to review this incident or contact our customer service team at (855) 353-9289 for assistance. **************** told me there was nothing they could do about . Even if you are struggling with bad credit, we can help. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I asked them to be diligent on the matter because I work 6 days a week and most likely I wasn't gonna be home. Museums Are Returning Precious Silver Lost to the Nazis - New You all broke your own protocol with this account and did not keep the consumer in mind. Advertise easy weekly payments on your product pages, cart and checkout to attract customers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). Web90 million consumers are short on cash and credit. They can return their product to FlexShopper any time after their initial term (typically one week). Its going on 2 weeks since I was told a refund was requested. We are here to assist and would appreciate the customer's cooperation with providing a copy of the police/incident report they received when they contacted their police department. They exploit those who they feel will not pay before the 90 days and they continue to steal money from those who do pay before the 90 days. That's funny because over the phone they had told me that the cancellation request might take up to three days. They have more retailers but I wanted to name a few. 513 total complaints in the last 3 years. . We're always here to help! They charge a rent to own fee and then charge you again for the product. From Scandinavian Chic to French Cottage, from Contemporary to Rustic, you can find exactly what youre looking for. Said will have a supervisor call me today have heard from no one. AFTER signing the contract I got an email congratulating the purchase but it had on parentheses the VERY IMPORTANT FACT that as a resident of FLORIDA, NC or Texas I did not qualify for the 90 days SAC option! I sincerely apologize for the problems you have had and hope that you will continue to be a FlexShopper customer. I keep trying to call customer service to cancel and NOBODY ANSWERS. I then replied the same email with the notice and they responded a day later that I had to refuse delivery or lease would start. 00 like Robbery Company, and also they can take money from your Bank Account every week. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. I never received my game console, I reached out to them countless times they refused to stop the transaction from coming out of my account! In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. After doing research online, because nobody will answer my calls, I've learned that they normally can take weeks or months to ship an item, if at all. I was also calling into the main line where they would tell me ***** would be giving me a call back or emailing me back about the payments. Ive reported them to BBB. 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). I ordered a robot vacuum and and xbox series x bundle and received the vacuum and the xbox controller and head set but not the xbox series x and was charged my first payment. Though we normally aim to deliver a great experience, it seems we missed the mark this time. We love to hear from you! 7 An initial security deposit and/or payment may be required. Subsequently, we attempted to contact the consumer, but unfortunately, our attempts were unsuccessful. Any time I try to chat, they are closed, and when I call I get nothing. I Received the Wrong Get a Tracking Number Our system takes 1-5 business days to post payments. I was tricked and conned into using these services. Told me I was good. Top 7 Sites Like Stoneberry for Online Shopping [2023] Also, the signed agreement I have w them has no mention that as a Florida resident I am excluded from their promotion. NEVER dealing with Flexshopper again after this is paid off! FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments. Check your shipping confirmation to find the unique tracking number assigned to your order. Exactly the same device I was looking for but didn't bought because it was still over 1,000 dollars most places but this company had it and gave me 90 days to pay 710 so I thought it was a no brainer. Items are delivered to your door step or pick up in store! Well guide you through the process. On November 21st 2022 I saw an ad from Flexshopper about a PS5 on IG. Reading all the reviews about money still being pulled after 90 days is insane. They tried to lie and say that I put it down as a payment method. FlexShopper ranks 28th among Marketplace sites. You must be 18 years or older and have a checking account with credible standing. I seriously wish I could give it zero stars if I could! Contact Us - FlexBlog | FlexShopper I requested the return 4 days after I received the items. i can not afford to buy out right and looking for a company that does now have high interest rates. If at any point you are struggling to make upcoming payments on your account, our dedicated customer service department can sometimes help. Avoid at all cost people, First issue I had would not replace my controller for my PlayStation the next day I got it second issue payments don't come out on Friday like they say it comes out in 3 to 5 days they just give you excuses I don't recommend using them. WebA second competitor of FlexShopper is Aarons. I am looking for two laptops and one ps4vr. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. On 08/04/2022, the customer made a partial payment. Very disappointed. I have restored your spending limit and you should be able to see this on your portal. I called again today as its been 5 months. Theft of rental property is a crime in Washington. The transit time will vary by delivery address. Flexshopper makes every effort to resolve customer inquiries and complaints in a timely matter whenever reasonably practical. We reached out the consumer to discuss and address the complaint and to their satisfaction we have resolved the matter. RCW 9A.56.096 lists out Absolute terrible company. Our goal is to help consumers with bad credit get goods they want through a Lease. now, Im going to have to pay for it! At this point, the customer should reach out to Milestone ******* c/o ***************** Recovery and Emergent Servicing to a payment or payment arrangement with them. Opened up a case with the better business bureau showing them the proof of completed purchase on the flexshopper website. They want me to go to the DMV and reissue license I my new address which is unnecessary since I just have to report it. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. The shopping experience that might have been difficult FlexShopper When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. WebLaunches the FlexShopper Payment modal where the customer may apply, get a When they started you could buy an item at market price, you had 90 days to pay it off before you went on a pay double journey. Now their prices are way over market value (like finger hut) and then you pay double of the inflated price. FlexShopper Reviews - Is it Legit? Read Customer Reviews Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. Can flex shopper really take you to court & sue you for a product you did not keep payments on? The lease was closed on 03/20/2023, and the payment was posted successfully. That is the main person that had been working with me during all this complaint and he was roping in *** to help with certain aspects of it; but at no point did I know she was supposed to be the main contact. HUGE RIPP OFF!!! Custom fabric/color swatches for some items can also be ordered online. This makes it less expensive to purchase the items before the end of the term of the Lease. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. Browse our marketplace to find exactly what youre looking for today. FlexShopper Milestone ******* c/o ***************** Recovery and Emergent Servicing TELE: **************, I had placed an order in August of 2022. They call me 5 times in one single day, I've spoken to multiple representatives and supervisors which where TERRIBLE AND RUDE. I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. Learn how your comment data is processed. Unlike some of our competitors, we know our shoppers and what you are looking for when shopping rent-to-own products. What to know more? Worst and most illegal Company I have ever dealt with. Rates and terms may also vary depending upon the state where you reside. Anyone can write a Trustpilot review. Tire Payment Plans | Financing Tires & Wheels Made Easy - Tire I opened an investigation up with *** , they was supportive but told they couldnt take matters in their hands and would had to be handled by flexshopper ! FlexShopper Please reach out to our billing department and request to speak to a supervisor or manager. Currently on hold for over thirty minutes with Deven, waiting for a supervisor. How are you going to sell an account but not even give me a chance to make any payments after being passed around through customer service with no help or no next steps. We apologize for your recent experience at FlexShopper.
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