eCoupons cannot be sold; unlawful sale or attempted resale is grounds for seizure and cancellation of the eCoupon without compensation. Our Customer Support Representatives are available to assist you 24 hours a day, 7 days a week should you have any questions or need clarification on the rules and restrictions of your travel credit. If you are experiencing problems, please try our. Once your voucher has been processed and ready to be issued, you will be notified immediately. Air Canada is not responsible for any stored value balance if the eCoupon is lost or stolen. in conjunction with an Air Canada, Air Canada Express or Air Canada Rouge flight. Any residual value will be automatically renewed every 5 years on the original date of issue. It is possible to redeem your electronic travel voucher in a few clicks once your reservations are completed with Air Canada Reservations, your travel agency or at an Air Canada-staffed airport (it is as simple as providing the number of the voucher to the agent on the day of your booking). In essence, when you use a total sum of $1,942.38 to purchase Aeroplan miles at 1.8cpp as an Alberta resident, you'd pay $92.49 worth of GST and receive $1,849.89 worth of actual miles. For more information about the Air Canada Travel Voucher, please click here. For further details, please refer to Redemption rules for aircanada.com. You can redeem eCoupons to purchase a variety of air travel and ancillary services offered by Air Canada, Air Canada Express and Air Canada Rouge operated flights (terms and conditions apply). Air Canada reserves the right to deactivate or reject any ACCredit issued or procured, directly or indirectly, in connection with fraudulent actions. payment. I havent emailed as I cant find a email address to contact? ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. These credits cannot be used for air travel payment over the services of either airline. No, they cannot be used for ACV as they are not the same company, I don't use Aeroplan miles so can't say if that would be worth it or not. Trying to sell vouchers worth $4k. Once your eCoupon expires, it will no longer be valid. Seat or travel option purchases for an existing booking: If you purchased a refundable fare or travel option, the portion paid with an eCoupon will be refunded to your original eCoupon if the eCoupon is still active. not be refunded. If the inbound flights are sold out, I am stuck with one outbound flight. If the flight ticket cost is less than the actual value of ACCredit, then the balance is retained until it expires. Air Canada reserves the right, and the ACCredit holder of the ACCredit agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the ACCredit program. If your Air Canada Travel Voucher has been lost, stolen, damaged or destroyed, please contact Customer Relations. If you cant locate the email, please call us at 1-888-247-2262 so that we can assist you. I sent them a final notice. They are acceptable on Air Canada, Air Canada Rouge, and Air Canada Express. For example, for a booking involving multiple passengers, each holding a separate eCoupon, the total cost of the purchase must be covered fully by two eCoupons or one eCoupon and another form of payment. When I go to book a flight at aircanada.com (as suggested by the email) there is no option to use the Travel Voucher. You might get an answer. Air Canada has also extended its existing goodwillpolicy so that customerscan make a one-time change without a fee for all new or existing bookings made through May 31, 2021 for original travel until May 31, 2022. and could they attach conditions to it if you actually accept the vouchers. ACCredits cannot be used as a payment method at an airport kiosk or counter. Check the balance of the ACCredit by dialing the local call center of Air Canada Airlines. If you still have questions about your eCoupon, please call Air Canada Reservations at 1 (888) 247-2262. While Air Canada offered 53. Can air canada travel vouchers be transferred to another person? If your departure is in less than 72 hours, please call us at 1-800-296-3408 and select option 1 to cancel your vacation. You can use an Air Canada Travel Voucher to book your next flight on aircanada.com or a flight and hotel package to Mexico and the Caribbean only (excluding group reservations) on aircanadavacations.com. Heres how: Provide proof of the form of payment used to pay for the seat or travel option, Include the details of your unused Air Canada eCoupon. You can cancel your booking within: 2-0 days before departure with no refund or future travel credit. It may be that it's easier to get them to answer the phone at the Canada end that at the GB end. by posting an updated version of the Terms and Conditions on. Electronic travel vouchers can be redeemed to cover the base fare of a new booking. Anyone can inspect the balance in the e-Coupon only by visiting the official website of this airline. Redemption of these e-Coupons is possible by calling the official customer service team or talking to the travel agent expert to use these e-Copouns without any issue. What's more interesting, is that AC's voucher announcement has come on the heels of a lawyer here in Vancouver seeking a class action lawsuit against AC for not providing refunds, only vouchers. The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. I finally got a hold of an agent last week. The easiest thing is to phone the (ta && ta.queueForLoad ? You will then be able to request that the credit from your eCoupon be refunded to your original form of payment. After this, the credit will pass, and any value will be down to zero, with no use for booking your future travel. Have a look at https://forums.moneysavingexpert.com/discussion/4948617/dialing-an-888-toll-free-number-from-the-uk Janet - it is worth a try if you want to contact them. security code (PIN) handy. Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. What you need to know is that there are fees and taxes plus only Aeroplan gods know for what else that you usually end up costing you about half to 1/3 of the lowest price tickets. This is not a theory. Gift Certificates | Air Canada Vacations ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106709623', '');}, 'log_autolink_impression');flight or even hotels, (even in Ireland). Air Canada voucher - 01 Aug 2041 Most Canadians really don't want to jeopardize that success and some additional socialising by permitting international and American visitors into the country. Air Canada Travel Vouchers are not redeemable toward the purchase of Air Canada Flight Passes, group travel, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. Other terms and conditions may apply. 2 years ago. How to Cancel a Flight With Air Canada. In the case of bookings for multiple passengers using multiple forms of payment (of which at least one is an ACCredit), it is recommended that separate bookings be made for each passenger using an ACCredit as a form of payment. Ive been awaiting my travel voucher for five months, made many calls, been told they were sent on 4th June, didnt receive email now given wifes email and still waiting, has anyone else had this delay ? Additionally, if you have status with Air Canada, you get even more value, because I don't have to pay most of the fees and surcharges that others complain about. If you still have questions about your eCoupon, please call Air Canada Reservations at 1 (888) 247-2262. Nada. ACCredits are not credit or debit cards and have no implied warranties. I am still waiting on a reply from Air Canada re my application for a refund as my direct route to Vancouver from Dublin was cancelled/suspended for this year. 1 year ago. Any taxes and surcharges must be paid separately. and dont forget to bring your electronic travel voucher number. 62 reviews. Once the ACCredit expires, the balance will be reduced to zero, deactivated, and no further usage will be permitted. In order to ensure that delivery information has been entered accurately, we recommend that customers review all details provided. I have been waiting 7 months. Air Canada reserves the right, and the ACCredit holder of the ACCredit agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the ACCredit program. Refunds are available to those customers whose flight was cancelled or who voluntarily cancelled their flight for any reason, and who wish to submit a request for a refund to their original form of payment. Reply Aug 16, 20, 4:28 pm Part of their deal had. Air Canada has announced today that, as part of its financial aid agreement with the federal government, the company has agreed to refund customers whose flights were cancelled last year due to the COVID-19 pandemic. Is there any value in this as I have never used Aeroplan miles. Other Travel Documents. eCoupons: A special form of coupon issued to all users through the emails sent by the airline itself. Air Canadas Vulnerability Disclosure Program. These travel vouchers can be used many times and always stay active. Air travel and ancillary services offered by Air Canada are limited to air transportation costs, change fees, pet-handling fees, unaccompanied minor No response. Additional information: I will email you the confirmation email with voucher numbers and pins: Dear Air Canada customer, We are happy to send your Air Canada Travel Vouchers with a combined value of 3814.70 USD, split across multiple Travel Vouchers for your convenience and security. The email would have included a 15-digit travel voucher number (for example: 144401799902678). But I'm sure someone more knowledgeable will be able to confirm, my (ta && ta.queueForLoad ? I have been waiting three months for my voucher. Air Canada customers can still elect to have a fully transferable Air Canada Travel Voucher (ACTV) with no expiry date or converting the value of their ticket to Aeroplan points with a 65% bonus. ! If the flight ticket value exceeds the e-Coupon, the value will be zero, and you will need to pay an extra cost. Only issued by Air Canada by giving them through the official email having the required code. Effective today, for new tickets purchased on or after April 13, 2021, Air Canada will provide customers an option for a refund to the original form of payment in instances where Air Canada cancels their flight or reschedules the departure time by more than three hours, irrespective of the reason. Customers who purchased directly from Air Canada must apply online using the airline's website. Air Canada WiFi - Availability, Cost, And More | creditcardGenius That requires just a phone call and the identifying of the purchases I want t claim. CHECK YOUR AIR CANADA GIFT CARD, e COUPON OR TRAVEL VOUCHER BALANCE. This means that you hold electronic travel credits or future travel credits, which are different than Air Canada Travel Vouchers. Electronic travel vouchers can be redeemed to cover the base fare of a new booking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Air Canada will notify you (the holder of the Air Canada Travel Voucher) of any changes by posting an updated version of the Terms and Conditions on. May 2020 flight from Tokyo to Boston cancelled due to covid, waited until July like the website said for the refund/voucher application. Air Canada Customer Relations. For more information about the Air Canada Travel Voucher, please click here. The voucher can be used multiple times, is fully transferable and has no expiry date." It says I'll get two emails within six weeks with the vouch number and a PIN number. If it is lost, stolen, damaged, destroyed or used without authorization, the value will not be refunded. Vouchers, ACCredit and eCoupons - Air Canada For example, for hotel booking to Mexico and the Caribbean, use the Payment Information section on the check-out page. The email would have included a 15-digit travel . Air Canada travel voucher : r/aircanada - Reddit Preparing for a flight, airport security, health concerns and more. For ticket purchases, you can use up to two (2) eCoupons provided that the total cost of the ticket purchase is covered fully by both eCoupons. ACCredits can be used as a payment method for bookings made via a mobile device and for payment of self-serve check-in options online. Option 1 Is there any value in this as I have never used Aeroplan miles. Many people use Aeroplan all the time, so maybe it's just me. You can then use our helpful tool to the right to check your balance at any time. ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. To purchase an Air Canada, Air Canada Rouge or Air Canada Express* flight: Online at aircanada.com, by calling our Canadian or U.S. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109071446', '');}, 'log_autolink_impression');airline and ask*! The Air Canada Travel Voucher can be redeemed at, If the customer wishes to redeem an Air Canada Travel Voucher but applies a different currency, then the applicable rate of exchange will be based on the. For faster credit, redeem your electronic travel voucher when you complete your booking with Air Canada Reservations, your travel agent or at an Air Canada staffed airport (simply provide the voucher number to the agent at the time of booking). Please respond to the following question: If you received your ACCredit due to a situation covered by the Air Passenger Protection Regulations, your credit does not expire. Indicates an external site which may not meet accessibility guidelines. This reddit is not endorsed nor run by AC. Check Balance To redeem your Air Canada travel voucher on the website, you can take the following steps: There are various details that a user should know before using these vouchers provided to them by Air Canada. *the easiest thing is to phone the (ta && ta.queueForLoad ? This is the version of our website addressed to speakers of English in Canada. paid for by using an ACCredit will be refunded to the original ACCredit number with the original expiry date. Check in from 24 hours before your flight up until the check-in deadline and purchase your travel options.. Print your boarding pass at home or have it sent to your mobile device. Go to the Book my flight option. To redeem a voucher you call them. Call Centres at 1 (888) 247-2262, or through a travel agent at, To pay for a variety of fees, travel options and services (e.g. I gave the ticket and reference numbers but they played dumb. Your electronic travel voucher expires on the date indicated in the email you received. products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. Air Canada - How to Check In I have not managed to find out, not without trying, what exactly does fully transferable mean? I was on the phone with him for an hour. This is the version of our website addressed to speakers of English in Canada. Flycoair shall not be liable for any error or inaccuracies, failure on the site, we always try to provide the best possible fares and deals for the customers.
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