Support. No problem. Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops Community. Forgot Password Enter the email address associated with your account. IT Support You are using an unsupported browser. Liveops, Inc. | LinkedIn Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Companies across a variety of industries trust Liveops to provide virtual contact center services. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. They love it because it does what it's supposed to do.. Cons. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Users verify their identity by . This means you can choose when, where, and how often to work! Check the Eligibility requirements and make sure were currently accepting applications in your state. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Reach out to us. 10 Things I Wish I Knew Before Becoming A Liveops Agent Forgot password? Take our quick quiz and well recommend our top client matches for you. Learn about Liveops Enterprise Solutions Click Here . All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . That syncs to Okta and then that person cannot access any applications. We understand the complex nature of managing independent contractors. Click herefor technical info. process. Documenting details of calls and customer interactions. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Mobile first. We didnt just evolve the remote contact center model, we revolutionized it. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Main hustle or side gig its all up to you. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Pros. Organizations. You can also manage cookies in your browser settings. Norton 360 with LifeLock helps keep your digital life safer. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. If there are system issues, you will not get paid. fits your experience, personality, and preferences the best? Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Please update your browser to the latest version on or before July 31, 2020. Its a good company depending on the project you are on. Copyright 2023 Liveops, Inc. All rights reserved. Love the flexibility of the jobs, but wish training was paid. Its a huge, huge advantage for us, says Myers. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. To find out more, read our Privacy Policy and Cookie Policy. HSA and PPO Options National and Local Networks Retirement. Find Out How & Apply . The background check requires a $24.99 processing fee paid directly to our vendor. You get to dictate when and how often you commit to providing services. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Find top links about Liveops Nation Login along with social links, FAQs, and more. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. To find out more, read our Privacy Policy and Cookie Policy. The background check requires a $24.99 processing fee paid directly to our vendor. Independent Contractor Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Improving Peoples Lives. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. If there are system issues, you will not get paid. Sign an Independent Contractor Agreement. Work From Home contact center Roles - Join Liveops You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. It was as simple as they said, adds Myers. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Or, if, No college? Outspoken. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Life doesnt always run on a schedule. Heres a direct link to where you can sign up. Browse case studies, customer service tips and other helpful resources for enterprises. Connect contractors to affordable commercial insurances. Also the hiring process is long and it's unpaid. As an agent with Liveops, you are a self-employed independent contractor, not an employee. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Submit ticket. Copyright 2023 Liveops, Inc. All rights reserved. Guide customers through the claims process. Find Out How & Apply . Its why weve led the industry in virtual flex agent services for more than 20 years. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). about the agent experience and application. Attack Protection. One where youre provided with free warm leads? Our developer community is here for you. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. OR Look in your activation email. The only downside is a lot of training without pay. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Work from home. The freedom of an entrepreneur. Apr 04, 22 (Updated: Sep 19, 22) Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops is a recognized thought leader in the virtual contact center and customer service industries. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. The amount of paper eliminated alone was a huge benefit. The modern contact center. Virtual. Flexible. Efficient. - Liveops They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. which is why weve been helping companies like yours for over 20 years. Openforce simplifies your contractor management processes by providing a single platform solution. About Liveops Employee benefits & perks. Login No matter what industry, use case, or level of support you need, weve got you covered. They have to be accessible, easy to use, secure, and platform agnostic. The more investment you make in yourself, the greater the reward. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Pros. We've been partnering with Liveops since 2010 for all our inbound needs. Submit an application for an available virtual contact center opportunity. Join Liveops Nation and experience the freedom and autonomy of being self-employed! I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. And, no calls equals no pay. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Pay, Vacation time, You get to work from home. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Health, Dental & Vision. Liveops offers work from home in customer service and sales. To find out more, read our Privacy Policy and Cookie Policy. Learn more about how Liveops virtual contact center solutions can scale your business. . Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Status. To accept cookies continue browsing as normal. Want to become a Liveops agent? Why Liveops - Virtual Call Center Solutions Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Learn more about how Liveops virtual contact center solutions can scale your business. Applicant Login - Join Liveops Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Across the web. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Use your email address or username and password to sign into your WebCE learning center account. Learn about Liveops Enterprise Solutions Click Here . Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Hard to get in contact with managers for help. Keith Myers, SVP Business Technology, Live Nation. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Need to plan around other commitments? Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Still have questions? Consider holiday gift experiences. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Build a thriving work-at-home business providing remote customer service for top brands. Read more. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Flexibility. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Unfortunately they dont pay a minimum per hour like other companies. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Companies across a variety of industries trust Liveops to provide virtual contact center services. Conducting inbound/outbound customer service calls. Earning potential. Support. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Be a superhero sales agent with great earning potential. Knowledge Base. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Apply to Liveops (Fountain) 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Live Nation currently has about 15,000 internal employees using some 250-plus applications. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Earning potential. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Login - LiveOps Inc. IT Support Submit ticket. Customers sometimes need to speak with a live agent. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Go Further; Marketplace. Sign an Independent Contractor Agreement. . Apply to be a Self-Employed Independent Contractor Agent with Liveops*. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. A wide array of jobs -- many of them well-paid -- don't require a degree.. I trust them and look forward to more cooperation and partnership in the future. You can also manage cookies in your browser settings. Ditch the paperwork and endless manual tasks. Copyright 2023 Liveops, Inc. All rights reserved. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Managing multiple systems, programs, and screens simultaneously. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Apply for Remote contact center Agents Jobs - Join Liveops Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Facilitating collaboration and communication with the best available solutions was another key goal. The cons are being able to work in your own home. Were all looking at the same data one version of truth consolidated in a single repository. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. No problem. Were now out of the back room and working with the business to add direct value, Huckabay says. Liveops Agent Okta Portal Moreover, the site demands that you have all sorts of equipment, which you supply yourself. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. The typical military family moves every two or three years. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Scottsdale, AZ 85257. Username or Email Password. Existing Duo Security enrollments. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. But we were just relentless, and in one year we moved all of our workloads to the cloud. This field is for validation purposes and should be left unchanged. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. I still love it., You make your own schedule. But what good is making your own schedule if you cant get a schedule? When I started it, my team said, Youre crazy. Learn more Tax Support Provide support to users of top tax software providers. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Liveops Nation Login - eihowr.dixiesewing.com Rather, you are self-employed meaning you work for yourself, or your business. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Microsoft Edge Addons Live far from an urban center? Work confidently with real-time chat support, tech support, business tools and professional development workshops. Some clients also pay commissions. Best of Antivirus Software. Support staff employees are great and work hard to keep us busy and motivated. All rights reserved. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Learn More. Check the Eligibility requirements and make sure were currently accepting applications in your state. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators.