Will not purchase again. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. I am using the power supply that came with it. Help. If you are not receiving newsletters, please check your spam folder. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! You purchased a Fire TV Stick to watch your favorite content, not the logo! What to do: Open the STV Player app. 10:37 AM Let us know in the comments below, and, as always, thanks for reading. iPhone v. Android: Which Is Best For You? Not sure what to do now. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. in, 11-01-2022 Doesnt even give me a menu to select from. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. I have the same issues as everyone. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. Very cold and a lot of snow here in PA!!! One tech said this is a common problem , another said it is rare! Pretty frustrating, can anyone help please? I answered my question the fire stick does not work. It finally updated. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. So frustrating!! Me too!! Every time I turn on my TV I have to reboot because my firestick does not connect. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. Click on the 'Join STV/Sign in' button. It wont even let me try to reconnect my Wi-Fi. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Thats exactly what mine is doing, and none of these suggestions are working. There is sound on start-up when Fire Stick first appears on-screen, but not after that. Why does my Fire Stick turn on and off by itself? Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. I'm still having problems do you have a Support / Help contact? Even when I took it out, the tv still doesnt work. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. - last edited How do I link my smart TV to the STV Player? Ugh!! I get stv player but old version and can't seem to update. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Now wont initialize no matter what is done. Ive tried everything from disconnecting everything but nothing happens. . my firestick is 6 months old and has stopped working, Ive tried everything. I tried restarting the device and unplugging it from the tv again nothing happened. Im curious if youre happy with it? You'll be presented with a web address and unique 5-digit code on your TV screen. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . When screen mirroring my phone the tv screen freezes up. Dont be afraid of losing your apps. Your email address will not be published. Another TV with a fire stick is fine. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. I dont want to screw up two of the other tvs? If you're still having issues, try rebooting and resetting the device. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. 11:50 AM Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? Reset the WiFi. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. I have the same issue. This will solve many of the most common issues. Cloudwards.net may earn a small commission from some purchases made through our site. Yes mines doing the same,just showing the Amazon logo and the dots. Just launch. Any other ideas? Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. Firestick worked fine then next day it didnt. Test your internet connection. Check your TV's HDMI input. The best soundbars 2023: which should you buy? Mine doing same thingblack screen with white amazon logo. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. My device isn't supported, what can I do? Reading, learning, fixing stuff, volunteering to help others, etc. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. in, Thanks James 4578 Guess Ill just have to do without on this telly. Cant get it to reset to factory settings by pressing HOME for 5 seconds. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. Reset the Fire Stick. Who needs to be held accountable? Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. It works like it did 6 years ago. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. 3 devices now with issues in my home. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Prior to trying to watch the mentioned program the fire stick worked fine! 17-06-2022 I guess its time to scout out alternative streaming sticks. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. Weeks after purchasing it. Might have to call a number for customer service. Was working fine yesterday morning. Doesnt fix the issues. so the stick is pretty much useless. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. I tried the fire stick on 2 other TVs and it worked perfectly fine. Is TV Player down on Saturday March 4, 2023 and not working for you? - last edited I previously moved it from one tv on first floor to another tv on second floor. Some users reported that BBC iPlayer not working is caused by the incorrect system time. 17-06-2022 We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. Can u help. Delete the Fire Stick app and reinstall it. Uninstall the application by following the steps above, but select the Uninstall option for step 6. Ive done everything still not working.. fed up. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. If your Fire Stick turns off by itself, there's likely a glitch. Tried everything above, not working. No help, but made us both laugh cheers for that . Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. 04:30 PM Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Finally, the nuclear option. Whats the problem, Roku, Tivo all work? * Android devices that do not support Miracast. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Once the device is set up, check to see if your problem has been solved. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). Use a direct power source. First, you can uninstall and reinstall the app; then, try restarting the device. I also just put fresh batteries in the remote, just in case. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. However, any affiliate earnings do not affect how we review services. Unplugged for hours but still wont reboot. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Im having a lot of the same issues posted. your password now. Unpacked the Firestick and set it up correctly. Ive done every update, changed batteries, you name it, its been done. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. There shouldnt be any storage issues! No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. This cleans up the temporary files stored on its storage and helps you start afresh. Hi Craig, I have the same issue as Scott. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. TV brightness wars: how bright does your TV need to be? Wait 10 minutes. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. After, navigate to the App & games section to install your application again. I think its an Amazon problem and that isnt a big shock. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Now on my second new Firestick, having returned the first one due to issues. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. I also changed the batteries even tho they were not that old. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. That was over 2 hrs ago. Mine is doing exact thing. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Go to Home > Settings > Support > About This TV. What I have found is that the built in player has this issue. Still nothing. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Step 3: Open the Fire TV app and select an available device. Treat it like a hard drive. I went to my garage and got my 12 pound hammer and smashed it to its. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Did EVERYTHING in this article, nada. It freezes when playing anything from Hulu. Copyright 2007-2020 STV. 06:01 PM How do I fix sound delay on my Fire Stick? is it possible to download it to Firestick for example? Tried all suggestions over 10 times. This is not an Amazon problem. Idk what to do. Freezes on logo at restart. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Having the same issues. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. Waste of money. Depending on which of these issues youre having, your most likely fix will change. My remote wont turn on the fire stick at all just the tv and volume works. It is still working good? They dont have complete knowledge. My firestick still doesnt work. It will turn the tv on but wont navigate to do anything else. Sometimes a Fire Stick takes a while to load or install updates. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. How do I reset my Fire Stick when the settings won't load? Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. No joy. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Didnt help. ) in. Mine same thing. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. Looking forward to receiving my new ROKU stick in 2 days. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Is this what yours was doing? Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. Enter the following fields; first name, last name, create a password, date of birth, Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Thanks! 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