boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. There are a couple of other ways to cancel your contract with us. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! You've got 28 days to send something back to us from the day you receive it. We've gone paperless! Whether you're on website or app, just flip the switch! Please note we've extended our returns to 28 days so a typical refund may take longer than usual. With just one click you can reduce the energy used by this website. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). 1. Hear about exclusive offers, get early access to collabs & quicker checkout. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Hear about exclusive offers, get early access to collabs & quicker checkout. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. With just one click you can reduce the energy used by this website. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Locations include supermarkets, petrol forecourts and train stations. Items must be unworn, unwashed and unused with the original labels still attached. Baggy Jeans, Log onto our portal here. refund your credit/debit card. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You'll get an email once we receive your returned item. Follow the steps below: 1. A typical refund will take up to 14 days + your banks handling time. All rights reserved. From the Orders Details menu, select Returning an Order. How long does it take to process my return? Returns policy. Click here to view our full Returns Policy. You will need your order number and email/last 4 digits of your phone number. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Product name and codes of the items you returned. You've got 28 days to send something back to us from the day you receive it. Your order will be held in the locker for 72 hours. UK Print returns label at home or in store options. Ive paid with Afterpay How do returns & refunds work? No packaging, no problem! For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Shorts, Your return arrives back at boohooMAN! Youll need to write to us with notice of your cancellation just fill out Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Returns FAQs Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Hoodies. With loads of styles landing each week and regular trend updates you can be sure to get the latest. *Extra 10% discount sent via email to new subscribers only. If you have a delivery related question or maybe you need to track your order. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. You've got 28 days to send something back to us from the day you receive it. Login to our returns portal. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Post if off! If you have a delivery related question or maybe you need to track your order. Returns FAQs Login to our returns portal. By subscribing, you agree to receive marketing communications from boohoo by email. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. You will need your order number and email/last 4 digits of your phone number. See our. All InPost lockers are accessible 24/7! By enabling them, you are agreeing to our. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. You'll no longer receive a shipping note in your parcel. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Returns via the portal are fully tracked. this To experience the full world of Boohoo, please enable these or check whether another program is If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. 3. Items must be unworn and unwashed with the original labels attached. Your browser's Javascript functionality is turned off. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. here its as easy as You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. 3. 3 Select your preferred return option Print returns label at home. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. 1. Make sure you keep your proof of postage! With just one click you can reduce the energy used by this website. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. This does not affect your statutory rights. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Refunds will not be given if they do not comply with our returns policy. .b-ngvip-title { Your browser's Javascript functionality is turned off. Items must be returned within 28 days of receipt. You can cancel your contract here. You can unsubscribe at any point. Click here to generate and print off your returns label and to find your nearest store. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Your return arrives back at boohoo! We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Select your preferred return option (Print returns label at home or in store options). You will need your order number and email/last 4 digits of your phone number. You'll get an email once we receive your returned item. How long does it take to process my return? Click here to start a return. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. There is no returns label in my parcel, how do I return? I can't see the refund on my bank statement. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. 2. Your refund will be processed once we've received your unwanted items. You don't need to remember to keep your proof of postage - it's all digital! You can unsubscribe at any point. Click here to generate and print off your returns label and to find your nearest store. Please turn it on so that you experience this sites full capabilities. Om van de volgende voordelen te genieten. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Email Address The email address used to place your order. blocking them. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. Ive paid with Klarna How do returns & refunds work? Your return arrives back at boohoo! 4. Shorts, What should I do if I receive an incorrect or faulty item? Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. All rights reserved. blocking them. If this could be the case, please check your emails including spam and junk. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. Re-pack the item in its original packaging with labels and tags still attached. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Make sure you keep proof of postage! Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. To experience the full world of Boohoo, please enable these or check whether another program is Don't worry, if this does happen we will contact you first. Pay for the postage and print off your label. We're sorry to hear that you've received an incorrect or faulty item. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. You dont need to remember to keep your proof of postage its all digital! 4. If you decide to keep one of the items, you need to pay for delivery. Once you have processed your return in the portal you're ready to post it off. We're sorry to hear that you've received an incorrect or faulty item. weareMAN. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. Items must be unworn and unwashed with the . Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. We would like to show you a description here but the site won't allow us. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Items must be unworn and unwashed with the original labels attached. Tell us what you are returning and why :). All rights reserved. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. 3. You can return your item to us for a refund, and then place a new order to letter-spacing: 10px; If your items dont make it back to us, youll need to open a dispute with the carrier. BOOHOO PREMIER. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. This cancellation period starts from the day after you receive your order. 5. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. Shorts, To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). 1, 2, 3! If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Login to Boohoo's returns portal. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. If you have received a faulty or an incorrect item, please contact customer services clickhere. Return Request; 3. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. Select your preferred return option (Print returns label at home or in store options). A typical refund will take up to 14 days + your banks handling time. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Keep your certificate of postage safe as you will need this as your proof of return. So that we can get this fixed for you please head over to our Contact Us section. We don't refund delivery charge for those countries listed outside of the EEA. 90z Revival, Returns via the portal are fully tracked. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 3. 2. Product name and codes of the items you returned. Select your preferred return option (Print returns label at home or in store options). If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. Returns and Refunds | Boohoo We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Simply return your item(s) and reorder for a replacement. Jeans, parcel to be delivered back to our warehouse and processed. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. This can take up to 7 days to show in your account and is dependent on your bank's processing time. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. By subscribing, you agree to receive marketing communications from boohoo by email. Read about their experiences and share your own! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Just pop your items in something non see-through, sealable & waterproof. A returns charge of 2.50 per parcel will be deducted from your refund amount. } Following the prompts, enter the order details as instructed. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. blocking them. We dont offer exchanges right now. This does not affect your statutory rights. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. What should I do if I receive an incorrect or faulty item? Heasandford Industrial Estate There is no returns label in my parcel, how do I return? Your browser's Javascript functionality is turned off. (These need to be unworn/unwashed/unused and with original tags) No packaging, no problem! To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! weareMAN. US returns are simple and low cost. Choose whether the return is for a purchase made in-store or online. You don't need to remember to keep your proof of postage - it's all digital! We're sorry to hear that you've received an incorrect or faulty item. By enabling them, you are agreeing to our. If your items dont make it back to us, youll need to open a dispute with the carrier. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You will need your order number and email/last 4 digits of your phone number. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. Refunds will not be given if they do not comply with our returns policy. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Copyright 2022 boohoo.com. Once you have processed your return in the portal you're ready to post it off! You've got 28 days to send something back to us from the day you receive it. Login to our returns portal. Returns via the portal are fully tracked. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. However, we may, in our sole discretion, offer you a longer period for returns from time to time. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Unfortunately we don't offer an exchange facility. If you use the returns portal, the process for returns is as follows: Repack your items. FYI Your browser's Javascript functionality is turned off. All rights reserved. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Hiphopde Portal, Latest Foreign Fakaza Zip & Mp3 2019 Mp3 Download Of Rap, Quavo, one-third of the rap group Migos, is joining BoohooMan for a second which is slated to return out on the prime of the yr, Offset has provided a small 2. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Unfortunately we cannot accept returns after this time. item of your order). We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). By subscribing, you agree to receive marketing communications from boohoo by email. Location. Widow Hill Road Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! Re-pack the item in its original packaging with labels and tags still attached. Repack your items (These need to be unworn/unwashed/unused and with original tags). For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . This does not affect your statutory rights. Copyright 2022 boohoo.com. You'll get an email once we receive your returned item. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona Your refund will be processed once we've received your unwanted items. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. We have printer-less options too if you dont have a printer! See our, On dirait bien que vous nous rendez visite sur. AUSTRALIAN RETURNS LABEL It takes up to 24 hours from your return being processed by us for your invoice to be updated. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Returns via the portal are fully tracked. All InPost Lockers are in well lit, safe and secure areas with ample parking. You can cancel your contract here. | Read 2,121-2,140 Reviews out of 5,495 Don't worry, if this does happen we will contact you first. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel.